Technology How To

What is AIM?
AOL Instant Messenger is a peer to peer communications application used by individuals primarily to swap text messages; in addition, voice and data files can be exchanged as well. For more info see http://www.aim.com

How do I setup/use AIM?
- Download AIM onto your computer at http://www.aim.com
- Click on install now and save the program to your hard drive
- Follow the directions to complete installation
Note: After installation the AIM icon will appear on your desktop
Click on the AIM icon to view the screen shown on the right à

How do I get my screen name?

• Open AIM
• Click <Get a Screen Name>

(This will take you to a set up screen to create an AIM account with a screen name and password. Be creative with your screen name, that way you will be able to get something without lots of random numbers.)
Type in your newly acquired Screen Name and password into the window shown above to begin!

Getting Started
Buddy List
Your buddy list is a collection of names or screen names for people you know.  The buddy list allows you to see when your buddies are online, active, idle, or away. This feature also allows you to see how long a buddy has been online.

Buddy List Setup
Buddy list setup is located at the bottom of the buddy list (+/-)
Here you can add, delete and edit buddies or groups (an explanation of    groups is provided below.) This is an important feature to keep your buddy list updated with all of the people whom you chat with frequently.

Sending a Message
Once you have people in your buddy list, you can begin sending them instant messages. (provided they are online!) To send a message, double click on the name in the buddy list, type the message in the window that appears and hit the Enter key on the keyboard.

What are the Features of AIM?
Groups
Another feature of the buddy list is the ability to group people. Once you get a few more people on your list, you will want a way to sort through them.  The buddy list gives you the ability to make folders that people will then be associated with.

Alert Message
A very helpful tool is the alert message.  If you want your computer to notify you when a particular buddy gets online, this is the tool for you. Right click the buddy’s name and scroll down to “Alert Me When.”

Blocking
Now, for the opposite situation.  Ever wanted to hide from that not so special someone?   This gives you the opportunity to hide from someone on your buddy list.  The process is the same as an alert message, but you just select “Block Buddy”.  This will hide both them you from their list and them from your list, until you unblock them.

 Away Message
An away message is a simple note that allows other users to know what you want them to know while you aren’t currently active on your computer.  You can make the message say what ever you want and you even have the option to save the message, so you can use it in the future. To set an away message, click on the arrow next to the “Set Away” text at the top of the buddy list. Then select “New Away Message.”

 My Buddy Info
Your Buddy info allows you to include information about yourself: This information will be permanently available when you are online.  Favorite quotes, phone numbers, address, web page, and other fun and exciting things can go in this section. However, be aware that all AIM users can have access to this information unless you have them blocked. Right click on a buddy to get their Buddy info.

Personalization (Preferences option)

• Buddy Icons
• AIM today
• Stock ticker
• Other personalization features

Chat rooms (private)
This is a feature that allows you to invite multiple users into one “room” to have a conversation. Right click on the name of the buddy you want to invite à chat à buddy chat.  Inviting more people is a snap.  Once you’re in the chat room, just select the person from your buddy list, paste their screen name into the empty box in the type right corner and click “Add.”

Interactive IM features
With an open IM window you are given four interactive options at the bottom of your screen. Here you can choose to talk to your buddy (if you have a microphone), send or receive video clips, send or receive pictures or send files and folders to your buddy. The use of these tools makes it quick and easy to send or receive information to or from a fellow buddy.

What is RSS?

-RSS or Really Simple Syndication is a file format (XML) used for disseminating information through a subscription as soon as it becomes available on the Internet.

-RSS delivers information through an XML file as a “RSS Feed,” “webfeed,” “RSS stream,” or “RSS channel.”

What is a RSS Reader?

-A RSS Reader (also called feed “readers” or “aggregators”) is the method by
which a user subscribes to a RSS Feed. This is where the information from the
RSS Feed is delivered and where the user can retrieve the information.

Examples of Readers

There are many kinds of RSS Readers. There are web-hosted Readers such as Bloglines and Drupal, there are Windows/MAC specific Readers (you download a client and manage your feeds on your computer) such as FeedReader and
RSSReader, and there are RSS Readers in email clients (Thunderbird, for
example) and browsers (in the form of “Live Bookmarks”).

How do I know a site has RSS capabilities?

-Usually a site will say whether it has RSS capabilities. Also, if you see icons on a webpage that look like the icons below, you will know that the site you are on has RSS capabilities.

What is Bloglines.com?

-Bloglines.com is a web-hosted RSS Reader. You create a FREE account at http://www.bloglines.com/ and you begin to add and manage your RSS Feeds.

How do I set up an account with Bloglines.com?
-Go to http://www.bloglines.com/ and click on the Register link in the top, right corner. Bloglines.com is a reputable website, so your information is safe.

How do I use Bloglines.com?

-While you are creating an account, you might be asked to choose some RSS Feeds to subscribe to. After you have created an account with Bloglines.com, you will have to confirm your account, so you will need to check the e-mail address you registered with Bloglines and click on the link in the e-mail that Bloglines sends you.

-When you log in to Bloglines.com, you window may look similar to the image below. You can click on your options on the left hand side of the window to begin navigating to your different feeds.

How do I set up a RSS Feed using Bloglines.com (including the most recent titles) from the Z. Smith Reynolds Library?

1. First, go to http://catalog.zsr.wfu.edu.
2. Insert your search topic and click Find.
3. 
4. Scroll down to the bottom of the result page to locate the RSS Feed icon and click it.
5. 
6. Jump to step 11
7. For the most recent titles, select the Advanced Search (Classic View) tab on the new catalog page
8. 
9. Click on the New Items tab.



10. If you are looking for the latest VIDEO titles from the Library, on the Select Location menu, choose Media Collection. Under Display, choose from what time frame you would like to see. Within Sort, choose how you would prefer the videos be sorted. Then click on the RSS icon.



11. If you have upgraded to Firefox 2.0, the window that opens should look like the image below. In the drop down menu at the top of the page, choose Bloglines and then click Subscribe Now.



12. Bloglines.com will open. Check the box beside the ZSR Available feeds link at the top and click subscribe at the bottom of the page. You can go through the different options, create a new folder for your feed, etc., but it is not necessary. After your click subscribe, you will be taken to your Bloglines page and you should see your new ZSR Library Feed on the left hand side of the window.

NOTE: To subscribe to other feeds, you may have to click on a URL and follow the same directions for adding the ZSR feed to Bloglines, OR copy a URL provided by the host site, and then in Bloglines click Add within the Feeds tab on the left hand side of your Bloglines window and paste the URL in to Bloglines.

• Note that the changes to MS Office are in the visual interface

• Functionality remains very similar to Office 2003

• Ribbons replace Menus
• The Ribbon brings the most popular commands to the forefront.
• The three parts of the Ribbon are tabs, groups, and commands.
• Each section of the ribbon has a dialog box launcher in the lower right corner if there is a corresponding dialog box
• Selecting an image will bring up the tab and ribbon with the corresponding commands
• When you select text and point at it, the Mini toolbar will appear faded. Point to the Mini toolbar to activate it.

• Where’s my Stuff?
• Office button
• Pin documents to most recent list
• File types (.doc/.docx)
• The new Office Open XML Formats (XML is short for Extensible Markup Language). Don’t worry, you don’t have to understand XML; it’s all behind the scenes. Just keep in mind that the new XML-based format:
• Word 2007 can open files created in all previous versions of Word, 1.0 through 2003. Word will open older documents in compatibility mode. You know this because at the top of the document "(Compatibility Mode)" appears next to the name of the file.

• Word Options
• New location of most items previously found in Tools menu under Options



• Home Tab
• Insert Tab
• Page Layout Tab
• Margins
• Page Setup
• Review Tab
• Spell Check
• Quick Access Toolbar
• Easy way to make shortcuts to common tasks
• How to customize the Quick Access Toolbar
• right-click on a command and select "Add to Quick Access Toolbar"
• Location of commonly used tools/features
• Help
• Blue circle with white question mark in top right corner of the window
• Tips
• Double-click the active tab to hide the groups for more room.
• Press ALT to display the Key Tip badges for the Ribbon tabs, the Microsoft Office Button, and the Quick Access Toolbar.
• Zoom using the slider in the lower right corner



• New Feature
• SmartArt Graphics
• Themes
• Math Equations
• New WFU PowerPoint Template

Find the Task List
Open Outlook.
“Tasks” may already be visible in the lower left corner.  If it’s not…

1. Click on the double arrow.
2. Highlight Add or Remove Buttons
3. Choose Tasks
4. If it’s still not showing, you may also need to choose Show More Buttons.

Add a Task

Anatomy of a Task

Subject: This is the part that will appear in your complete list.  This is also the only required element.  This author uses the “…” convention to remind herself that there are more details in the notes area.
Start Date and Due Date: Fill in if necessary.
Reminder: Check the box and set a time if you want a reminder.  This acts the same way as Calendar reminders.
Status: Not Started is the default setting.  The only other Status this author uses is “Waiting on someone else.”
Priority: Normal is the default setting.  This author uses “High” sparingly and “Low” frequently.
Notes area: Write as little or as much as you want.  This author takes care to list where documents pertinent to the task are stored (e.g. email, library2, paper file, userdata).
Categories: You may assign one or more categories to an item.  Outlook has some pre-made categories or you can create your own.
Note: One category list is used for all Outlook features.  If you want to delete one of Outlook’s categories, make sure you’re not using it in the Contacts or Notes.
Private: If you share your Task list with another person, be sure to check this box if the task is confidential.

Some suggestions for categories

1andDone – when you need the sense of accomplishment that making your task list shorter can provide.
QuickFillers – tasks that can be worked on in very brief segments.
WandaConsult – flag items to ask a boss/colleague about.
@RefDesk, Non-ComputerWork, VoyagerDown – flag tasks for special situations or contexts. 
Someday/Maybe – Good ideas that you want to hold onto, but don’t plan on working on in the near future.

Add or Delete Categories from the Master List

1. Open an item.
2. Click Categories…
3. Click Master Category List…
4. Highlight an existing Category to delete it, or type in the box to add a new Category.

Printing a Task or the Task List

1. Select the task(s) you want to print.  Hold down the Ctrl key to select multiple tasks.
2. Choose File>Print…

• If you choose Table Style, each task will print on a single line and multiple tasks will fit on one page.  The notes area will not print.
• If you choose Memo Style, each task will print on a separate piece of paper, but the notes area will print.

Online Access
Tasks are also available on the Exchange server (https://mobileumail.wfu.edu/exchange/).  You can add and delete tasks, but other features are limited or not available.

Managing the Task List in Outlook 2003
By default, you view all tasks and an Outlook-defined list of columns.  Outlook will show whichever view you had open most recently.  Change the “Current View” to arrange tasks differently.  This author generally uses either “Active Tasks” or “By Category.”

Filtering the Task List
You can use filters so only certain tasks are viewable. 

1. Under Current View, choose Active Tasks.
2. Click Customize Current View…
3. Choose Filter.

Example: Filter out Someday/Maybe Tasks

1. Choose the Advanced Tab.
2. Choose Fields>Frequently-used fields>Categories
3. Under Condition, select “doesn’t contain”
4. Under Value, type “Someday/Maybe”
5. Click Add to List.
6. Click OK.

Even if you filter out a task, it can still be retrieved using the Find window or by choosing another view from the left panel.

Sorting the Task List

This author sorts by:

1. Priority Descending (i.e., High to Low)
2. Start Date Ascending
3. Status Ascending
4. Subject Ascending

Choosing Columns for the Task List

1. Under Current View, choose Active Tasks.
2. Click Customize Current View…
3. Choose Fields…
4. Use the arrows to add or remove columns from your view, or to reorder the columns.

Sharing the Task List

1. Choose Share My Tasks…
2. Choose Add…
3. Pick out the person from the list and click OK.
4. In the Permissions area, check off the permissions you’re comfortable assigning to that other person and click OK.

If someone has shared their task list with you, click Open Shared Tasks… and choose their name.  Now the person’s name will always show in the left panel.

Sorts and Filters you place on the other person’s task list will not affect how they view their own task list. 

Finding a Calendar

• Resource Calendars in Exchange are located in the “Folders” view under “Public Folders”
• To see the contents of a Resource Calendar you must have permission.
• To get access rights to a Resource Calendar contact the owner of the calendar. To see the owner, right-click on the calendar, click “Properties” and view the name of the owner under the “Permissions” tab.

Viewing a Calendar

• Click on the Folder icon on the lower left side of the Outlook screen.
• Expand the list of “Public Folders”
• Find the correct folder  and expand it.
• Click on the calendar to be viewed.

Adding a Calendar to your “Favorites”

• Click on the Folder icon on the lower left side of the Outlook screen.
• Expand the list of “Public Folders”
• Find the correct folder  and expand it.
• Right-click on the calendar to be viewed.
• Click “Add to Favorites”
• A link to the calendar will now about in the calendar view.

Editing the Access Rights of a calendar you manage

• Right-click on the calendar in the Folders view
• Click “Properties”
• Click the “Permissions” tab
• Add users with the “Add” button
• Edit the permission levels with the pulldown and checkboxes.
• Consider giving the “Default” setting “Reviewer” permission level so others can see your calendar.

Creating Email Rules
Create a rule from a template or from scratch:

1. In the Navigation Pane, click Mail.
2. On the Tools menu, click Rules and Alerts.
3. Click New Rule.
4. Do one of the following:

• To use a template with pre-specified actions and conditions, select the template you want.

• To create the rule by specifying your own conditions, actions, and exceptions

1. Click Start from a blank rule, and then click Next.
2. Under Select when messages should be checked, select Check messages when they arrive or Check messages after sending, and then click Next.
3. Follow the rest of the instructions in the Rules Wizard.
4. If you want to run this rule on messages already in one of your folders, select the Run this rule now on messages already in "folder" check box on the last page of the Rules Wizard.
5. To have this rule apply to all your e-mail accounts and Inboxes, select the Create this rule on all accounts check box on the last page of the Rules Wizard.

Desktop Alerts
Change the appearance of Desktop Alerts

1. On the Tools menu, click Options.
2. Click E-mail Options.
3. Click Advanced E-mail Options.
4. Click Desktop Alert Settings.
5. Under Duration, drag the slider bar to the number of seconds you want new Desktop Alerts to remain visible on your desktop.
6. Under Transparency, drag the slider bar to the transparency value you want.
7. To check your settings, click Preview.

Turn off Desktop Alerts

1. On the Tools menu, click Options.
2. Click E-mail Options.
3. Click Advanced E-mail Options.
4. Clear the Display a New Mail Desktop Alert (default Inbox only) check box.

Turning Reminders sounds on and off

1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Reminder Options.
4. Select or clear the Display the reminder check box.

Using the Out of Office Assistant

Go to Mail, and on the Tools menu, click Out of Office Assistant.
Compose the Out of Office message and click the “I am out of the office” radio button
Note: special rules can be created and applied here as well.
Organizing Inbox
            Color coding messages

Creating calendar meetings from email messages.

How to keep appointment entries in Inbox

Where is the “Trash” Folder㏄?
It is called “Deleted Items”
To empty  “Deleted Items”
            Tools Menu > click “Empty Deleted Items”

Make Bcc field show:
            Open a new message
            Click View
           
Use HTML formatting to make attachment appear at the top of the message

Upgrade to IE 7 if getting runtime errors in Outlook/Exchange

How to see the size of your Mailbox

Printing Weekly Calendars

Color Coding Appointments

How to make a Distribution List

About Outlook/Exchange

• For Faculty and Staff, up to 1GB of E-mail is stored on server until archived to local computer.
• More powerful webmail that has the functionality of an email client on your computer
• Integration of Email and Calendar applications as well as Mobile Devices
• Productivity Tools in Outlook offer users more tools to manage their time.
• Encryption of E-mail password and messages
• Integration with other Exchange users such as WFUSM.

Creating a New Message

• On the File menu, point to New, and then click Mail Message. (or click new message button in the button bar)
• Enter recipient names in the To:, Cc:, or Bcc: boxes Separate names with a semicolon (;).
• To select recipient names from a list in the Address Book, click the To or Cc button.
• In the Subject box, type the subject of the message.
• In the message body, type the message.
• Set message options, if you want. Do one or more of the following:

Change the importance level
Make a message unavailable after a specified date

• Click Options.
• Under Delivery options, select the Expires after check box, and then enter the expiration date you want.

Delay delivery of the message

• Click Options.
• Under Delivery options, select the Do not deliver before check box, and then enter the delivery date and time you want.
• To enter a time, you must type in the box.

Save a copy of this message to a folder other than Sent Items

• In the message, click Options.
• Under Delivery options, select the Save sent message to check box.
• Click Browse, and then click the folder you want.
• Click Send

All About AutoComplete (Type Ahead in Mozilla Thunderbird)
The AutoComplete feature is on by default, and it will suggest names as you type in the following boxes:

• To, Cc, and Bcc boxes in an e-mail message.
• E-mail field in a contact card.

When you type the first letter of a name in one of these boxes, AutoComplete begins to suggest possible matches based on names you have typed before. The more letters you type, the greater the possibility of AutoComplete finding a match. Names that you use less frequently will move lower in the list over time, and eventually will no longer appear.

Click the name you want to enter in the box. If you are using the keyboard, select the name using the UP ARROW or DOWN ARROW keys, and then press ENTER (or TAB). The AutoComplete feature will remember what you typed the next time you type that name.

Note: To delete unwanted suggestions from the list, select the unwanted suggestion by using the UP ARROW or DOWN ARROW keys, and then press the delete key on the keyboard.

Creating New Folders

• On the File menu, point to New, and then click Folder.
• In the Name box, enter a name for the folder.
• In the Folder contains box, click the type of folder you want to create.
• In the Select where to place the folder list, click the location for the folder.

Creating a New Rule (Message Filtering)
Create a rule from a template or from scratch

• In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), click Mail.
• On the Tools menu, click Rules and Alerts.
• If you have more than one e-mail account, in the Apply changes to this folder list, click the Inbox you want.
• Click New Rule.
• Do one of the following:
• Use a template with pre-specified actions and conditions
• Create the rule by specifying your own conditions, actions, and exceptions
• Follow the rest of the instructions in the Rules Wizard.

Out of Office Assistant
Note: Now that you have migrated to Exchange server and set up email forwarding, setting up a vacation message via the WFU web page will break that email forwarding, so be sure to use the steps below:

• From the Mail screen, go to Tools > Out of Office Assistant
• Check the button “I am currently out of the office.”
• Type the message text you wish to send.
• Click OK.
• Remember to return to this menu and check “I am currently in the office” upon your return.

Archiving Mail

• Up to 1GB of E-Mail can be stored on the Exchange Server. Old messages can be archived to the hard drive of the user’s computer to avoid exceeding this quota.
• Only messages stored on the Exchange Server can be accessed on multiple computers and via the web mail. Archived Mail is stored only on the hard drive of the user’s computer.
• Auto Archiving automates moving old mail from the Exchange Server to the user’s hard drive.

AutoArchive is turned on by default. However, you can change its default settings.

1. On the Tools menu, click Options, and then click the Other tab.
2. Click AutoArchive.
3. With Run AutoArchive every n days selected, specify how often to run AutoArchive.
4. Select the options that you want regarding the age of messages to archive.
5. To apply the changes to all folders, click Apply these settings to all folders now. This will override custom archive settings that you’ve specified on individual folders.

Junk E-mail Filter

1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Select the protection level that you want. (Check the Junk E-Mail folder regularly.)

Other Features of Outlook/Exchange to Explore

• Excellent Online Help Help > Microsoft Office Outlook Help
• Personal Calendar (see handout)
• Public Folders/Resource Calendars (see handout)
• Tasks and Notes

Content for this handout was primarily drawn from the Outlook Online Help. Online help is a valuable resource for learning about new applications and for getting answers to questions about the application.

Setting Outlook Calendar Options

• Choose Tools, Options from the pull-down menu at the top of your screen.
• The first tab displayed is labeled Preferences and allows you to edit your calendar settings: The default reminder is displayed, and can be changed, under the Calendar heading the tab.
• Click on the Calendar Options button to edit other calendar options.

Types of Calendar Entries

Appointment: an entry on your calendar that has specific time allocated to it.
Meeting: an entry on your calendar to which you invite other people
Event: an entry on your calendar that has no specific time slot allocated to it.
Recurring appointment, meeting or event: an appointment, meeting or event that occurs at a regular interval, say weekly, for a specific period of time.

Adding Appointments

1. On the File menu, point to New, and then click Appointment. (Or just double-click on the calendar view)
2. In the Subject box, type a description.
3. In the Location box, enter the location.
4. Enter start and end times.
5. Select any other options you want.
6. To make the appointment recur, click Recurrence.

Click the frequency (Daily, Weekly, Monthly, Yearly) with which the appointment recurs, and then select options for the frequency.

7. Click OK.
8. Click Save and Close.

A Note about All Day events
Events appear at the top of each calendar view, a blue line down the left side of the calendar (very subtle) indicates an all day event.

Creating Calendar Groups

• Click Group button in Calendar toolbar
• Click New
• Type a name for the new group schedule, and then click OK.
• Click Add Others, and then click either Add from Address Book or Add Public Folder.
• Select the names or the public folder, and then click OK.

Responding to a Meeting Request
Meeting requests appear as an E-mail message with a header containing a green check box or a red decline. You must accept, decline or defer a meeting request. If you just delete the message nothing will appear on your calendar.

Tracking Your Meeting Requests

Sharing Calendar with others
In Calendar, in the Navigation Pane, click Share My Calendar.

Allow anyone to see your Calendar

• In the Name box, click Default.
• Under Permissions, in the Permission Level list, click the permission level that you want.
• You can create custom permissions by selecting the check boxes and options under Permissions.

Specify the people who can access your Calendar

• Click Add.
• In the Add Users dialog box, in the Type Name or Select from List box, enter the name of the person whom you want to grant sharing permissions to.
• Under Add Users, click Add, and then click OK.
• In the Name box, click the name of the person you just added.
• Under Permissions, in the Permission Level list, click the permission level that you want.

Printing Calendar

1. On the File menu, click Print and then in the Print style box, click the print style you want. To print the details of appointments and meetings, in the Print Style box, click Calendar Details Style.
2. In the Start list and the End list, enter the first day and the last day to print.
3. To set other print options, such as the paper orientation or the fonts used, click Page Setup, and then select the options that you want.

Viewing other people’s calendars

1. In Calendar, click Open a Shared Calendar.
2. To select another person’s name from the address book, click Name or type the name in the Name box.
3. The new calendar will appear to the side of any calendar already in the view.

Importing Your Old E-mail into Outlook (Setting up IMAP account in Thunderbird)

1. Open Thunderbird
2. Go to Tools > Account Settings > click Add Account
3. Select E-mail Account
4. Enter a name and email address (@mobileumail.wfu.edu) and click Next
5. Click the radio button for IMAP and enter the server name

mobileumail.wfu.edu

6. Enter incoming user name (same as WFU Login)
7. Click Next and Finish
8. Users can now drag folders from Thunderbird/POP to Outlook/Exchange

• This process may be slow
• This process may freeze when copying folders and require the user to restart Thunderbird.

Migrate Thunderbird Address Book to Contacts

1. Open Thunderbird
2. Tools > Address Book
3. Select the Personal Address Book
4. Tools > Export
5. Save as type .csv
6. Give file a name and save to desktop
7. Open Outlook
8. Go to “Contacts”
9. File > “Import and Export”
10. Click “Import from another program or file”
11. Click “Comma Separated Values (Windows)”
12. Browse for the file
13. Select Destination “Contacts”
14. Map the fields
15. Click Okay
16. Wait until process completes

Spybot - Search & Destroy can detect and remove spyware from your computer. If you see new toolbars in your Internet Explorer that you didn’t intentionally install, if your browser crashes, or if you browser start page has changed without your knowing, you probably have spyware. But even if you don’t see anything, you may be infected, because more and more spyware is emerging that is silently tracking your surfing behavior to create a marketing profile of you that will be sold to advertisement companies. This is why it is important to use Spybot to regularly scan your computer and remove any spyware.

Downloading Spybot
ThinkPads with the WFU standard software load can download Spybot by going to:

1. Start > Security and Anti-Virus > Download Spybot – Search and Destroy.
2. Double-click on the link to download the installer.
3. Double-click the installer icon and follow the steps install the program.

How to scan your computer for Spyware using Spybot

1. To open Spybot, click on Start > Program Files > Spybot – Search and Destroy
2. Click the Search for Updates button.



3. Click the Download Updates button.
4. Select all updates available for download and click the Download button.



5. When updates have been downloaded a green check mark will appear beside them in the update window.
6. Once updates have been downloaded, users can check for problems on the computer.
7. To check for problems, click the Search and Destroy icon on the left side of the screen.
8. Next click the Check for Problems button at the top of the Spybot window.



9. A scan of your system will take up to 20 minutes, please be patient.
10. Once the scan is complete, press the Fix selected problems button.
11. Click Yes when asked if you want to delete the problems and click Okay to confirm their deletion from the computer.

Please note, the option to Immunize is an added feature that can block suspect web sites and prevent downloading of spyware. Click Immunize after downloading updates.