Library News

Wake Forest University will be having a planned outage of phone service from Friday, March 8 at 8pm until Monday, March 10 at 8am. During this time, the library’s usual phone service will be interrupted, and voice mail will not be possible.

If you need to reach the library during that time, please note:

For reference questions or any other information, you can send a text message, IM, or email.

Study room reservations can be made online.

Book renewals can be done through the website by logging on with your borrower card number.

Interlibrary loan requests can also be placed through the ILL request form.

We apologize for the inconvenience. This temporary interruption will provide us with necessary upgrades to enable us to give even better service in the future.

To reserve a study room, go to Study Room Reservations.

ZSR has implemented a study room reservation system that is completely online to allow students to reserve one of its 7 study rooms. Click on the “Study Rooms” link from the ZSR homepage or bookmark the link. Any currently registered student can choose to request an available room for up to two hours per day. Reservations can be made in segments from half an hour to two hours long, but students can only reserve two hours total per day. Students can make reservations up to 5 days in advance. WFU username and password are required to make the reservation.

Starting Sunday February 17, the Z. Smith Reynolds Library will be open overnight 5 nights a week. The library will open each Sunday at 10 a.m. and will not close until 7 p.m. the following Friday. Saturday hours, currently 10 a.m. to 7 p.m., will remain the same. The new schedule will remain in effect every week during the fall and spring semesters.

“Ever since I became ZSR Director in 2004, students have been asking for longer library hours. First we stayed open until 1:00 am, then we started Wake the Library during exam week, and now we are pleased to remain open 24 hours a day, 5 days a week. It is all part of fulfilling our mission: helping our students succeed!” said Lynn Sutton, ZSR Library Director.

From 1-8 a.m., only students, faculty, and staff will be admitted to the building, and will need to swipe their ID cards to enter. A security guard will be posted near the entrance from 7 p.m. to 8 a.m. each night. “We also wanted to ensure that we could continue to provide a safe and welcoming study space for the students of Wake Forest. So, we are very pleased that Campus Police has also provided coverage throughout the overnight hours at our security desk. The security guard will ensure that only currently registered students, and currently affiliated staff and faculty are the only people that can come into the library between 1am and 8am Monday through Friday,” according to Mary Beth Lock, Head of Access Services for the library.

Wanda Brown, Associate Director of the ZSR Library, said, “Providing 24/5 access to our library’s facility, collections and services is the first of several strategic initiatives that we believe once implemented will greatly enhance and support the continued successes of our students, faculty and staff. So stay tuned, there’s more excitement to come!”

The complete library calendar is available online. The library may have reduced hours during holidays, between semesters, and over the summer.

We have just initiated a brand new service: text messaging reference service! Got a question? Need help with research? Text us!

How to Send a Text Message to Us

• Our number is 265010
• Type askzaklive
• and send your message!

Let us know what you think!

ZSR will be blogging our responses to your comments and suggestions in the new ZSR Suggestion Box blog! A few comments from the summer and this semester so far are already up. Check it out.

We’d love to hear from you.

• To leave a comment for us: Visit our comments & suggestions page
• To read and comment on our response: Visit the suggestion box blog

The staff of the Z. Smith Reynolds Library welcomes your comments and suggestions. All civil, signed comments or suggestions will receive a personal response.

What: Help Desk Lite in the Library
When: 4 PM - 6 PM, Monday - Thursday
Where: Room 258 (in the ITC Computer Lab)

Thanks to the IS Help Desk, the library now offers Help Desk Lite, a “lite” version of what the Help Desk offers at IS. IS staff will be available from 5 p.m. to 9 p.m. in room 258 (in the ITC Computer Lab) to offer help troubleshooting ThinkPad issues.

Note: There will be no “loaner” ThinkPads given out at this site, students and faculty will still have to go to the Help Desk for those.

There are also phones in Room 258 so that students and faculty will be able to contact the IS Help Desk. During non-staffed hours, students and faculty will also be able to plug in to a wired connection and power in Room 258 and troubleshoot their own issues, if they so desire.